IR software crashing

Mr Plastic · Post by **Mr Plastic** » Fri Jun 24, 2005 7:17 pm

I have been having troubles with IR just crashing after a few minutes use. I have done everything I can think of to solve the problem. Making a clean install of the latest version and eliminating all old versions. But it crashes with out warning. The longest I can get it to last is about five minutes.
I have two machines I run it on. Both have the latest versions of XP. One is a 1400 ADM and the other is a 3000 ADM. It does on it both which implies to me it not the machines. It functions fine until it crashes.
Any suggestions would be appreciated.

Thanks

Post by **ElizabethD** » Mon Jun 27, 2005 7:50 pm

Is the box ADM or AMD?
Is it a 64-bit processor by any chance?

Mr Plastic · Post by **Mr Plastic** » Tue Jun 28, 2005 6:23 am

I am sorry it is AMD and one machine is 64-bit. But the 1400 is not 64-bit. I have tried to install the drivers for the USB interface. But it claims it doesn't recognize them. It still crashes. I can get it to last as long as five minutes before it crashes.
Have you had trouble with the 64-bit processor?

Post by **ElizabethD** » Tue Jun 28, 2005 6:53 am

Mr Plastic wrote:Have you had trouble with the 64-bit processor?

No I did not, don't have one.
Several people at work do have some problems with old 32-bit applications as well as with multitasking. Is it relevant to IR? don't know, I'm just making a wild guess as to possible area to look into.
You need experts' advice here.

There are new drivers for the USB interface - search the forum and look for USB in the past 2-3 months. There has been some significant change recently.